Penelope Ruana

Shipping

Shipping is FREE for order $100.00 and up. Orders below $100.00 will be charged a flat rate of $4.90 within the contiguous United States and Washington DC. All Shipping charges are non-refundable.

Returns

We want you to be happy with your purchase. If for any reason you are not satisfied, you may return your item to us within 14 days of your delivery date for a full refund or 30 days for merchandise credit. As long as your package is postmarked within 14 days after it was delivered to your shipping address, we will offer a full refund back to your original payment method. You are responsible for any shipping charges. A receipt or proof of purchase is required for returns.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Sale items, holiday merchandise and food items are not returnable. Gift Cards are not returnable.

Visit here to read our full Shipping and Returns policies